Episode 284: The Astonishing Growth of Delegate CX, a Chat with DCX CEO, Craig Dunlap

Delegate CX, known as DCX, grew from 20 employees to 1500 employees in two years. A trajectory that amazes even DCX’s founder and CEO, Craig Dunlap.

If you are not familiar with DCX, they are an outsourcing agency that helps US businesses in the promo industry hire talent through their outsourced talent pool in the Philippines.

Today, we chat with Craig about this astonishing growth, covering topics ranging from their new e-commerce academy, to tips on integrating new DCX employees with your team, the incredible cultural exchange happening between American and Filipino employees, plus, the new DCX + commonsku collab!

Our new partnership with Delegate CX aims to assist the distributors on the commonsku platform with scaling their teams.

This partnership will allow commonsku customers to attain their growth goals, and expand their teams without the typical constraints of time, cost, or training when hiring. To learn more about this partnership click here!

commonsku is software specifically designed for the promotional products industry. It's a CRM, Order Management, and eCommerce platform wrapped up in one sophisticated hub. With software that intuitively connects distributors and suppliers, commonsku is like a breath of fresh air for your team. Learn more at commonsku.com

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Commission Models and Profitability: Why the 50/50 Split Needs an Overhaul